Kochi: Warm, customer friendly design, vibrant colours, easy navigation and enthusiastic customer service executives is what will welcome you the next time you walk into the Vodafone’s Global Design Store at Vytilla in Kochi.
With the increasing use of smart phones, mobile internet and new technologies, the customer is evolving at a fast pace. To provide this customer with a best in class service experience, Vodafone India one of India’s leading telecommunications service providers today introduced the first Global Design Store in Kerala. Vodafone’s Global Design Store is in line with Vodafone’s ‘Retail of Tomorrow’ initiative to deliver unmatched retail experience to its customers.
Speaking on this new retail initiative, S Murali, Business Head, Kerala Circle, Vodafone India said, “The consumer has always been at the heart of everything we do. Vodafone is at the forefront to introduce innovative concepts, products and services that enrich the lives of our customers. Hence, keeping in mind the trend of increasing smart phone penetration and mobile internet usage, we have taken an innovative approach in retail design. The Global Design Store with an easy & simple design, welcoming and engaging staff will provide a one-stop shop experience platform for our customers.”
The new Vodafone Global Design Store retail concept is designed and equipped to be warm and customer friendly, to meet the evolving needs and expectations of the customers. The store offers live and engaging retail experience of Vodafone’s wide range of products and services. This store has been specifically adapted and customized after testing and validating a full suite of customer insights, which are relevant to customer needs in India.
Vodafone India today has one of the largest exclusive retail footprints in the country with over 8800 stores.
Kerala IT News